Effective Date: 30th July, 2024
1. Introduction
Welcome to GOLDEN app. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app to book hostels for an academic year.
2. Information We Collect
- Personal Information: When you register for an account, book a hostel, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
- Booking Information: Details about your hostel bookings, including dates, locations, and preferences.
- Data Usage: We collect information about your interactions with the app, such as your IP address.
3. How We Use Your Information
- We use your information to: Process and manage your hostel bookings.
Communicate with you regarding your bookings and provide customer support.
Improve our app and services based on usage data and feedback.
Send you promotional materials, updates and information about new features (you may opt-out at any time).
4. How We Share Your Information: We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our app and processing transactions.
- Legal Requirements: When required by law or to protect our rights or the safety of others.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Your Rights and Choices
- Access and Update: You may access and update your personal information through your account settings.
- Opt-Out: You may opt-out of receiving promotional communications by following the instructions in those communications.
- Deletion: You may request the deletion of your account and personal information by contacting us at [+233 20 545 9389] or via email.
8. Children's Privacy
Our app is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the app after any changes indicates your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
GOLDEN app
Mr. Charles Frimpong
Owner and Founder
GOLDEN app
Ayeduase, Kumasi
[charlesfrimp2004@gmail.com]
[+233 20 545 9389]